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Where are you located? |
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We are located in Adrian, Michigan. |
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Are you open on the weekends? |
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No, we are open Monday thru Friday from 9 a.m. until 3:30 p.m. |
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What is the best way to contact you? |
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Email is by far the easiest the way to contact us. The email address is sales@allmetalsonline.com. |
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What forms of payment do you accept? |
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Visa, Mastercard, Paypal, and American Express. |
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How do you ship the material that I order? |
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UPS is the only expediting service that we use. |
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Can I pick an order up at your warehouse? |
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Yes, during the checkout process just select "customer pickup" as your shipping option. |
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After I place an order, how long does it take to ship out? |
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After an order is placed, it generally takes 2-3 business days to process the order and send it out for shipment. |
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Do you accept returns? |
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No, since each item is cut per customer specifications, we do not accept returns. |
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What if what I am ordering is over the 150# maximum weight limit set by UPS? |
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If your order exceeds 150#, shipping will be calculated and emailed to you. At that point you have the opportunity to have us either cancel or proceed with your order. |
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Do you offer educational discounts? |
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Every customer of ours is able to receive quantity discounts. The more you order, the more you save per piece. |
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You don't show a certain product that I am looking for on the website, can I special order it? |
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Unfortunately, we cannot handle special orders. What you see on the site is what we stock. |
